If you're not satisfied with an item that you
purchased on tareitup.org, you can initiate a return within 30 days after delivery for a refund, as long as the item is in its
original condition and packaging. Items that have been used or modified in any way may not be returned. Please see the next section if the item arrived damaged or defective; different terms may
To return an item, e-mail firstname.lastname@example.org.
You will be responsible for the return shipping costs (even if you use a return shipping label provided by Tare It Up or its sellers), except in instances where the item arrived damaged or defective.
Note that the option to initiate a return will only appear for 30 days after delivery.
If you send the item back without a label from Tare
It Up or its vendors, we recommend insuring your return shipment and using a trackable shipping method. Refunds will not be issued for items damaged in return transit or for returns that are never
The following items may not be returned:
- Items marked as final sale or "non-returnable" on the product page or during the checkout process;
- Gift cards
Damaged and Defective Items
In the unlikely event that an item you ordered
arrives damaged or is defective, you may return the item (and any other items from that order if they are part of a set) for a replacement or a full refund, as long as you report the issue within the
- For Items Shipped by Parcel Carriers (such as FedEx, UPS or USPS):
- Damaged and Defective Items: 30 days after delivery
- For Items Shipped by Freight Carriers (including White Glove Service):
- Damaged Items: 5 days after delivery. It’s critical to report the issue within that
time period so that a claim can be filed with the carrier.
- Defective Items: 30 days after delivery.
You can find the type of delivery (parcel or freight)
for your item listed on your shipment confirmation email.
We encourage you to inspect the packaging of the item
before you accept the item from the carrier. If the packaging or the item appears damaged when it arrives, you should take pictures of the damage and you may inform the carrier and refuse delivery.
In that case, please report the issue within the applicable timeframe listed above and you can choose to receive a replacement or a refund.
To report an issue with an item, please e-mail
email@example.com, You may be required to submit photographs of the damaged or defective product and its packaging (the original packaging is required to facilitate a return unless it was
damaged in transit and is unusable).
Important Note About Freight Forwarders: If you decide to use your own freight forwarder to ship an item or if you export an item outside the United
States yourself or through another carrier, then Tare It Up or its sellers will not be responsible for providing any replacement or refund for any damaged or defective items. You should not list Tare
It Up or Its vendor on any export documentation.
If you choose to get a refund for eligible items,
you'll be refunded the purchase price and applicable sales tax. For damaged or defective items (and any other items from that order if they are part of a set), you will also receive a refund for any
amount you may have paid through Tare It Up to have the item shipped to you. For items that were not damaged or defective, you will be responsible for the return shipping costs (whether the item was
shipped by parcel or freight); if you use a return shipping label provided by Tare It Up or the its vendor, the shipping costs will be deducted from the amount of the refund due to you.
Refunds will be issued to the original method of
payment shortly after Tare It Up or vendor (as the case may be) receives and processes the eligible item. If we are unable to refund the original method of payment, Tare It Up will provide you with
store credit for the amount of the refund due to you, which may only be used for purchases on the vendor website.
If your order is missing any items or parts, please
notify us as soon as possible and no later than 30 days after delivery.
You may cancel an order within10 minutes after
placing the order by calling 281-803-9159.
IPlease note that we cannot guarantee that your order
can be canceled after 10 minutes, but we'll try our best to help.
Some products may be covered by a manufacturer’s
warranty. Please contact firstname.lastname@example.org to learn more about its warranty coverage.
Tare It Up is an approved reseller. Our policy regarding warranty, shipping and, payments mimic the policies of the brands and our vendors for the products being sold. Tare It Up currently only sells
products to customers in the US. This policy applies to Product orders for those customers only.